Essentials of Service Excellence [Jul. 3, 2019]

“It is because of the customers that we exist.”

This seminar on the Essentials of Service Excellence not only focused on the right approaches for effective customer service, but also explained why it’s one of the most – if not, the most important factors in a company’s road to success. The participants learned that in this competitive era, giving excellent service gives the company the upper hand. A customer’s experience can truly make or break a business.