“Improve your chances of winning by taking control.”
A problem account isn’t necessarily an impossible account. The best skill for a collector to master is effective negotiation, which participants learned in this seminar for Problem Accounts Handling and Negotiation for Credit and Collection Professionals.
![Professional Collection Skills Enhancement [Aug. 16, 2018]](https://img.youtube.com/vi/elLLjo1mNxI/mqdefault.jpg)
![Professional Collection Skills Enhancement [February 10, 2020]](https://harrypound.sgp1.digitaloceanspaces.com/Professional-Collection-Skills-Enhancement-February-10-2020-1024x569.jpg)
![Professional Collection Skills Enhancement [June 19, 2019]](https://harrypound.sgp1.digitaloceanspaces.com/HarryPound_Professional_Collection_Skills_Enhancement_6-19-19-1024x576.png)