“You need to learn how to read people and situations.”
The field of Retail Sales requires a unique breed of people and set of skills in order to succeed. Retail selling combines both selling skills and the right personality of a front-liner, and maintaining good relationships especially with loyal customers or “suki” is very important. Participants learned how to improve the structure of their approach to selling, and other guidelines to make sure that customers feel comfortable enough to learn about the products and make continuous purchases.