Professional Secretary's Success Toolkit
Seats Available: 8
Today's secretaries and executive assistants are tasked to perform more and more demanding functions in the workplace.
The dilemma is that they may be expected to accomplish more multifaceted activities than what they are capable of handling.
This might lead to demotivation, stress and confusion as they struggle to manage their workloads and attend to the needs of their
boss and department properly. It is a fact that a manager's work efficiency is directly affected by their secretary's efficiency in providing
the vital support required. Experts say that the secretary's work can be considered as one of the most difficult jobs, both in the private
and public sectors. It is, therefore, important not to neglect their needs for skills and mindset enhancement.
What makes this seminar different?
This seminar focuses on practical skills, tools and techniques to improve your assistant's productivity. The foundation would be to clarify the purpose of the secretary's role to harness their motivational drive to do better and work smarter.
This program presents up-to-date concepts and skills that would enable them to manage their work obstacles better. The expected results would be a more committed and self-directed assistant that is inspired to perform better and maximize their value to the organization.
What are this seminar's objectives?
1. To appreciate their role and clarify their purpose as secretaries and assistants
2. To arm them with practical techniques and tools in managing the daily work challenges they encounter
3. To present ways to unlock their potentials in improving work performance and enhancing their interpersonal skills
4. To share valuable tips on becoming more confident and self-directed in performing their jobs as "partners" in company growth and development
5. To share insights on how to be more successful in managing their work and their careers
Who is this seminar for?
This seminar is for secretaries and executive assistants who would like to gain new insights and practical tips in managing and performing their job functions.
If you want to take charge of your career and boost your value to your company and boss, this is the seminar for you!
Module I - The Power of Motivation
A. The Mental Game of Success
1. Developing your Self-Awareness
2. The Psychology of Success
3. Working with Emotional Intelligence
4. Mapping out your Career Goals: Success as a Daily Habit
5. Achieving your Dynamic Equilibrium
B. Getting Rid of Negative Energy
1. Analyzing your Challenges at Work
2. Differentiating Problems and Constraints
3. Action Planning to Manage the Challenges you face
Module II - Enhancing your Partnerability Factor
A. Working with your Boss/es
1. Appreciating your Boss/es' Work Challenges
2. Adapting to your Boss/es' Work Ethic
3. Managing Multiple Bosses
4. Understanding your Boss/es' Objectives and Preferences
5. Action Planning for Developing the Boss-Secretary Partnership
B. Working with Co-workers
1. Working with Difficult People
2. Managing and Resolving Conflicts
3. Dealing with Varying Personalities and Attitudes
C. Working with Customers
1. Dealing with Negative Perceptions on Secretaries
2. Understanding your Customers' Viewpoint
3. Projecting the Best Image for your Boss and Company
Module III - Boosting your Performance
A. Goal Setting and Prioritizing Activities
1. Taking Charge despite your Limited Authority
2. Setting your professional and personal goals
3. Assessing your Objectives to prevent confusion
4. Negotiating and Resolving Goal conflicts with your Boss
5. Setting priorities and narrowing your Focus
B. Managing your Time and Stress
1. Getting more organized and planning your day
2. Scheduling your priorities and getting things done
3. Analyzing and taking control of your Work Day
4. Controlling your Time Wasters
5. Stress Management Tips
6. Finding your Quiet Time: Work Smarter not just Harder
C. The Secretary as an Effective Communicator
1. Assessing your Role as Communicator
2. Tips on Using your Communication Tools
3. Developing your Assertiveness Strategies
Module IV - Creating your Career Success Plan: Your Take-Home Assignment
A. Analyzing your Strengths and Weaknesses
B. Action Planning to Build on your Strengths and Compensate for your Weaknesses
C. Implementing and Evaluating your Success Plan
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Participants will be entitled to the following:
- Training CD Kit with manuals
- Exercise Sheets
- Certificate of Completion
- Lunch with Am & Pm Snacks
- Editable Action Plan that can be used to guide the participants on the application of the principles and concepts learned, included.
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Rates per participant:
P6, 500 + VAT for reservations made until September 24 and paid within the assigned due date
P7, 500 + VAT for reservations made starting September 25 and paid within the assigned due date
P8, 500 + VAT for onsite payments
FREE 1 SEAT for every 5 seats availed.
* Rate for five seats availed will be based on actual date of payment.
*10% discount no longer applicable.
***ALL SEATS MUST BE PREPAID TO CONFIRM RESERVATION***
