This learning program is designed to develop the crucial competencies required of today's leaders. It is anchored on helping the participants make sense of the leadership issues they deal with and in the process enhance their skills to address and resolve these issues.

Anchored on practical and easy-to-apply concepts and tools, this program will provide vital tools that will help them lead their teams and support their companies' goal to continuously thrive in the midst of challenges in their particular industries.

Preferred Seminar Attendees:

This seminar is beneficial to all managers and supervisors who would like to broaden their knowledge and skills on dealing with every day leadership issues. This is highly recommended for leaders who want to enhance their skills in managing their work, guiding their people and achieving the expected results that their bosses have set for them.

Seminar Objectives:

This seminar intends to help the participants:
1. Derive a deeper understanding through a focused analysis on the new leadership skills that are required of them to develop
2. Develop a clear leadership strategy and purpose that would inspire and motivate their teams to deliver effectively
3. Tackle problems and constraints with a more open mind through the provision of practical tools to create better solutions and decisions
4. Enhance their leadership productivity and performance through the development of action plans that would resolve their leadership issues
5. Build their leadership confidence and ability that would benefit their people, their company and its customers

Module I - Leadership Skill Imperatives

Module Case Analysis: Good Manager, Weak Leader

A. Elements of Effective Leadership
    1. Defining your Leadership from your Company's Perspective
        a. Analyzing Roles and Responsibilities 
        b. Specifying Expectations from Internal and External Customers
        c. Identifying Unmet Expectations and Responsibilities
        d. Targeting Possible Obstacles to Effective Leadership Performance

    2. Warning Signs of Leadership Failure
        a. Differentiating Leadership from Management
        b. Positive and Negative Effects of your Leadership on your Team
        c. Analyzing Negative Leadership and its Effects
            1) The Roller Coaster
            2) The Copycat
            3) The Backseat Driver
            4) The Excessive Conformist

    3. Important Elements of Effective Leadership
        a. Leader's Vision and Purpose
        b. Leader's Strategy and Plan of Action
        c. Leader's Character and Integrity
        d. Leader's Knowledge and Skills

B. Adapting your Leadership to the Situation
    1. Analyzing Yourself as a Leader
        a. The Dynamic Nature of Leadership
        b. Leadership Style Analysis
        c. Ability to Provide Relational and Functional Support to People
        d. Exploring the Need to Adapt your Leadership Style

    2. Analyzing your Team
        a. Assessing the Types of Followers you have
            1) Committed Beginner
            2) Committed Expert
            3) Uncommitted Beginner
            4) Uncommitted Expert

        b. Matching your Leadership to the Needs of Specific Team Members
            1) Leadership Alignment and Fit
            2) Deviating from a One-size-fits-all Leadership Style

    3. Analyzing the Nature of your Leadership Situation
        a. Highly Favorable Situation
        b. Moderately Favorable Situation
        c. Highly Unfavorable Situation
        d. Choosing the Right Approach to Align your Leadership to the Situation

Module II - Leadership Communication Imperatives

Module Case Analysis: When Good Ideas End Up Wrong

A. Understanding the Need for Effective Communication
    1. Why is Consistent Communication Effectiveness Difficult to Achieve?
        a. Managing Ideas and Understanding
        b. Different People, Varying Perceptions
        c. One-sided Communication Approach

    2. Analyzing your Team Communication Models
        a. Formal and Information Communication Media
        b. Upward, Downward and Lateral Communication
        c. Communication S tyles
        d. Feedforward and Feedback Systems

    3. The Principles of Intentional Communication
        a. Verbal and Non-verbal Communication Alignment
        b. Active vs. Passive Listening

B. Analyzing the Obstacles to Communication Effectiveness
    1. The Command and Control Issue
        a. Creating a Culture of Fear
        b. Assuming Too Much
        c. Lack of Closure Communication
        d. Poor Communication Habits between Leader and Follower

    2. Inadequate Two-way Communication Systems
        a. Analyzing the Sender and the Receiver 
        b. Choosing the Best Communication Medium

C. Addressing Communication Issues for Improvement
    1. Specifying the Barriers that Prevent Effective Communication
    2. Creating Corrective Actions to Promote better Communication

Module III - Team Leadership Imperatives

Module Case Analysis: The Team as a Living Organism

A. The Stages of Team Development
    1. The 7 Stages of Team Progression
        a. Preparing for Team Shifts and Stalls 
        b. How Teams and Team Members Evolve
        c. Key Elements of Guiding your Team

    2. Analyzing the Roles of Leaders at each Stage
        a. Knowing when to Direct, when to Guide and when to Step Back
        b. Preparing for Positive and Negative Team Developments and Situations
        c. Managing the Process of Succession

B. Elements of Guiding your Team 
    1. Understanding and Influencing Behavior
        a. Negative and Positive Team Behaviors
        b. Analyzing and Addressing the Root Causes

    2. Dealing with the Team Issues 
        a. The Stages of Team Motivation
        b. Managing Conflicting Priorities
        c. Delegating and Empowering People to Achieve

Module IV - Problem Solving and Decision Making Imperatives

Module Case Analysis: Analyzing Common Team Problems

ze: 10.0pt; font-family: Tahoma;">A. The New Mindset on Problems and Decisions
    1. Leaders as Problem Finders and Problem Solvers
        a. Reactive vs. Proactive Methods of Addressing Problems
        b. Analyzing Problems from a Systemic Perspective

    2. Managing Decidophobia
        a. Why some Leaders fear Making Decisions?
        b. Analyzing the Causes of Decision-making Fears

B. Approaches to Developing Appropriate Solutions and Decisions
    1. Differentiating Problems and Constraints
        a. Viewing Problems from a Position of Control
        b. Routine vs. Creative Problem Solving
        c. Lateral and Parallel Thinking
        d. Divergent and Convergent Thinking

    2. Problem-Finding Tools
        a. Problem Appreciation
        b. The 5-Why Approach
        c. The Drill-down Approach
        d. Pareto Analysis

    3. Solution Finding Tools
        a. The Do-It Approach
        b. Risk Analysis
        c. The Plus-Minus Approach
        d. Force Field Analysis
        e. Cost-Benefit Analysis

    4. Solution Implementation Tools
        a. Specifying Procedural Action Steps
        b. Gaining Acceptance for the Action Plan
        c. Evaluating the Results and Creating Corrective Actions

Module IV - Change Management Imperatives

Module Case Analysis: Analyzing Change Initiatives that went Wrong

A. Understanding the Nature of Change
    1. Reasons Why People Resist Change
        a. Fear and Comfort Zones
        b. Change is Difficult and Worthless
        c. Change is Not Necessary

    2. Perspectives on Implementing Change
        a. "Flash in the Pan" Change
        b. "Good Start, Bad Finish" Change
        c. "Constant Adjustment" Change
        d. "Base Camp" Change
 
B. Change Management Processes
    1. Essentials of Managing Resistance to Change 
        a. Creating a Dissatisfaction with the Status Quo
        b. Clarifying the Vision
        c. Development of Easy Next Step Actions

    2. The Building Blocks of Change
        a. Managing the Fears and Negative Reactions
        b. Presenting the Change Plan
        c. Negotiating and Adapting the Plan to get a Sense of Ownership
        d. Evaluating the Change Plan
        e. Rewarding the Positives and Addressing the Negatives

Module V - Leadership Imperatives Action Plan: The Application

A. Assessment of Specific Leadership Problem Areas
    1. Leadership Skills
    2. Leadership Communication
    3. Team Leadership

B. Problem Analysis and Corrective Action Plan Development
    1. Problem Finding Tools
    2. Solution Finding Tools
    3. Solution Implementation Tools

C. Change and Improvement Management Plan
    1. Procedural Action Steps
    2. Gaining Acceptance for the Change
    3. Evaluating the Results
    4. Applying Corrective Actions

D. Wrap-up and De-briefing
    1. Specifying Lessons Learned
    2. Key Leadership Ideas to Embrace

Rates per participant:

P6, 500 + VAT until August 3, 2010 and paid within the assigned due date

P7, 500 + VAT starting August 4, 2010 and paid within the assigned due date

P8, 500 + VAT for on-site payments

 FREE 1 SEAT for every 5 seats availed.

* Rate for five seats availed will be based on actual date of payment. 
*10% discount no longer applicable.

***ALL SEATS MUST BE PREPAID TO CONFIRM RESERVATIONS***