Customer Conflict: Management and Prevention
DATE: March 26, 2020
TIME: 8:30am-5:30pm
VENUE: Dusit Thani Hotel, Makati

Authorizing Officer
Contact Person
Direct Line

Entering multiple participants must be separated by a new line(press enter for new line) and each department by a double dash.
John Doe--Admin
Jane Doe--Accounting
Anonymous Lee--Marketing
Fax No.
Other No.
Email Address


1. Please note that seats are limited. On-site payment is highly discouraged as only pre-paid participants are guaranteed to have seats and training materials. Walk-in participants and those who have reserved seats but will pay on-site shall be waitlisted subject to availability of extra seats and materials.

2. If for any reason your participant(s) cannot attend the training which your company has reserved, you may send a substitute or transfer them to another schedule.

3. We reserve the right to alter the schedule and/or venue of our workshops for the best interest of our clients.

4. We reserve the right to refuse to accept participants inimical to our organization.

5. Recording our training sessions, taking of pictures during training is strictly prohibited.

6. Final Confirmation of pre-paid participants is based on full payment of Training Investment through a confirmation letter we will send once payment is received. Pre-paid participants are guaranteed to have seats and training materials.

7. Submission of this form shall be deemed confirmed and cancellations made 10 working days before the scheduled workshop is no longer allowed.